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Customer Help

All your order, shipping and account questions.

Order and Shipping FAQs

How long will it take to process my order?

All our apparel and products are made to order. Please allow 3-5 business days for processing before your order is shipped.

What shipping options are available?

We offer standard and expedited shipping options at checkout. Shipping times vary depending on your location, with standard shipping typically taking 5-7 business days.

How can I track my order?

Once your order is shipped, you’ll receive an email with tracking information. You can also track your order by logging into your account.

Do you ship internationally?

Yes! We offer international shipping. Shipping times and costs will vary based on your location and the shipping method you choose at checkout.

Can I change or cancel my order?

We begin processing orders shortly after they are placed, so changes or cancellations may not be possible once your order has been confirmed. If you need to make changes, please contact us at [email protected] as soon as possible, and we’ll do our best to assist you. Please review our Return and Exchange Policy for more details.

What should I do if I receive the wrong or damaged item?

If you received the wrong item or your order arrived damaged, please email us at [email protected] with your order number and a photo of the issue. We’ll work quickly to resolve it for you. For more details, refer to our Return and Exchange Policy.

What payment methods do you accept?

We accept all major credit cards, including Visa, MasterCard, American Express, and Discover, as well as PayPal, Google Pay, and Apple Pay. All payments are securely processed through our trusted payment gateway.

Can I update my shipping address after placing an order?

If you need to update your shipping address, please contact us as soon as possible at [email protected]. We’ll do our best to make the change, but once your order is processed or shipped, changes may not be possible.

How do I apply a discount or promo code?

During checkout, you’ll have the option to enter any discount or promo code in the designated field. Make sure to apply the code before completing your purchase to see the discount reflected in your total.

What should I do if my package is lost or delayed?

If your package seems delayed or lost in transit, please first check the tracking information sent to your email. If the issue persists, reach out to us at [email protected], and we’ll work with the shipping carrier to help resolve the issue.

How can I manage my account?

From your account dashboard, you can easily view your recent orders, manage your shipping and billing addresses, and update your password or account details. Simply log into your account to access these features.

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